Payments & Refund

Last modified: November 28, 2023

Payments are accepted in various formats like Cheque, Online Payment via Credit Card or Net Banking. Your Credit/Debit Card information is safe with Third Party Payment Gateway Provider. We do NOT store your credit or debit card information.
We do not collect any personally identifiable information from you other that your email ID and the information that we collect as part of the payment process that we receive from Payment Provider. Further we do not sell or share our customer information other than as part of providing you our services.
Your account and subscription in non-transferable, non-shareable and non-saleable. It is provided for your exclusive use ONLY. We grant the use of it to you for your exclusive use only. Please honor it.
If customer is unsatisfied within 15 days of subscription of services, customer can apply for refund by writing to helpdesk with reason for cancellation. Helpdesk will analyze the case and process the refund applicable to designated account. Post 15 days there will be no refund made.
In case of double payment, extra payment can be adjusted in future subscriptions or refunded.
Once Refund is approved, Its takes 4-7 Working days to Reflect in Customer's Account.

For cancellations made 15 days or more in advance of the scheduled service, no cancellation fee will be charged.
For cancellations made within 15 days of the scheduled service, a cancellation fee of 5% of the total booking amount will apply.

If you need to reschedule your appointment, we kindly request that you notify us at least 72 hours in advance.
Rescheduling requests made within 24 hours of the appointment time may be subject to availability and may incur an additional fee.

In case of a no-show (failure to appear for a scheduled service without prior notice), a fee equivalent to 5% of the total booking amount will be charged
Please note that this cancellation policy applies unless otherwise specified for specific services or promotions offered by EasyCloudBooks. We highly recommend reviewing all terms and conditions specific to your particular booking before making any reservations.
To cancel or reschedule your appointment, please contact our customer support team at support@easycloudbooks.com.